![]() ![]() Phone orders can be placed from 8 am to 5pm (PST) Monday through Friday.įor larger orders, we encourage you to call for assistance to insure your order is correct. LED Lighting orders can be placed online or by calling us Toll Free at: (800) 541-5006. Advanced RMA replacements require Credit Card on file. Once approved RMA product is received and verified as ours: Replacement products ship at no freight cost to the customer. ![]() If your product fails within the warranty period:Ĭall our Toll Free number at (800) 541-5006.Ĭustomer service will review your request, will issue an RMA number for return of product for credit or replacement. Product returned showing any visible damage will void warranty and not be accepted for replacement or refund. No product will be accepted under warranty if there is writing on product or product packaging. Warranty does not cover incorrect installation, misuse, abuse, acts of god or animal-insect infestation. If your order has shipped, it cannot be cancelled and is subject to the return policy.Īll LED Global Supply products are warranted against defective parts, labor and materials. If you would like to cancel a lighting order and we are able to do so before it ships, there will be no additional cost. ![]() No product will be accepted for return, exchange or credit if there is writing on the product or its packaged box. For Replacement RMA, LED Global Supply reserves the right to substitute comparable brands and styles, and repair or refurbish warranty products if necessary, to satisfy the warranty exchange, based on stock on hand.ġ2. Cost of the shipping will be withheld from the refund for products without manufacturer's defect.ġ1. Product returned after 30 days, may be subject to a restocking fee of 20%.ġ0. These products are non-returnable and non-refundable under any circumstances. Special orders, custom kelvin temperatures and custom beam angle products are sold as a final sale. Credit card processing fees may not be refundable.Ĩ. Return shipping is the responsibility of the customer.ħ. All ancillary items must also be returned and be in salable condition.Ħ. Products must be in their original cartons and boxes, and shipped with sufficient packaging material to ensure that they are resalable.ĥ. Return product within the 30 day time period must not show damage, writing or markings on product or its box, excessive use or modified in any way.Ĥ. All returns and exchanges must include a copy of the invoice or order number.ģ. We are not responsible for product returned without an RMA number.Ģ. Returns received without RMA Authorization will be rejected. The "Return Merchandise Authorization" (RMA) number you are issued must be clearly marked on the outside of your return shipment package. All returns must be approved by LED Global Supply. *You may return your purchase within 30 days of invoice date, subject to the following:ġ. We must receive the product within 14 days of our RMA issuance-authorization. If your return qualifies, we will issue an RMA number and provide you with an address and return instructions. If you are not satisfied with your product, you may request to return the merchandise for a refund within 30 days of the original invoice date. We strive to insure that our customers are completely satisfied with their purchase. MFG: Ledsion Lighting Technology CO.,LTD.Note: This Product Does Not Qualify For Our Shipping Promo. Take advantage of our 30 day no risk return policy. We back our quality with an industry leading 10 Year Warranty. Applications include sports fields, parking lots, tennis courts, shopping centers, supermarkets, and warehouses with high uniformity and excellent vertical light distribution.Ĥ80 Volt AC Option Available (lead time may apply). At 5000 kelvin bright white, this LED shoebox has 130 lumens per watt and Type lll beam angle which is specifically designed for directly replacing HID shoebox fixtures, enabling significant energy saving and providing fantastic illuminating solution.Įnables reduced glare and efficient production and security light levels. The 300 watt 39,000 lumen LED shoebox is the perfect retrofit for a 1,000 watt HID fixture. 1000 Watt HID Replacement LED Shoebox Fixture, Uses Only 300 Watts, 39,000 Lumens, Multiple Mount Options, UL Listed, 480V Option, 10 Year Warranty.
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